IDC FutureScape sees products and processes as a service and cable technology as two of the most important developments in the technology industry over the next 2-3 years

NEEDHAM, Mass.–(BUSINESS WIRE)–International Data Corporation (IDC) today announced its global forecast for the information technology (IT) industry for 2023 and beyond. The predictions were published in a new IDC FutureScape report and presented at a live event hosted by IDC Rick Villars and Philip Carter. The report and a video replay of the presentation will be available at

Businesses around the world will be hit by waves of interconnected economic, political and social disruption over the next few years, fracturing business plans and testing their ability to adapt and survive. Industry leaders will weather these storms of disruption by transforming their organizations into resilient digital enterprises where value creation is based on the effective use of innovative and rapidly evolving technologies.

“To be successful, IT and business leaders must move from implementing digital transformation to managing a digital-centric organization that connects technology to business outcomes,” said Rick Villars, group vice president. , Global Research at IDC. “The IT and communications industries themselves will be among the most transformed by adopting delivery and operating-as-a-service models, dealing with radical shifts in ecosystems and value chains, and recognizing that their primary tasks are to help CIOs and their companies share, use, govern and value data.”

IDC’s FutureScape 2023 research focuses on the external drivers that will change the global business ecosystem over the next 12-24 months and the issues technology and IT teams will face as they define, build and govern technologies needed to thrive in a digital world. world.

A closer look at IDC’s top ten global forecasts for the IT industry reveals the following:

1. The rise of process-as-a-service and smart products. IDC estimates that the number of technology-centric organizations within the G500 will double over the next five years. Their increased focus on adding as-a-service (aaS) elements such as enhanced customer experience and intelligent process automation to digitally enhanced physical and virtual products will eventually dominate future IT budgets.

2. Business models as a service will drive the growth of Tech-by-Wire. One of the most visible developments in the computer industry over the next few years will be the widespread delivery of technology via cable technology (i.e. stand-alone systems, software-defined functions, AI-assisted cloud-based control, data-driven decision-making). While cost is the primary driver of cable technology adoption, additional benefits include improved digital resilience, faster access to innovative technologies at scale, as well as system simplification and debt reduction. technical.

3. Critical skills shortages will limit the benefits of IT investments. Most businesses will struggle to retain and find employees with the right skills, which will put increased pressure on remaining employees to meet the growing demands of digital businesses. Businesses and IT providers will both need to invest in developing the right technical, collaboration, and critical thinking skills.

“Business strategy and learning strategy must go hand-in-hand with technology strategy to alleviate the current challenges in finding the talent and skills needed for digital businesses,” Villars noted.

4. Digital sovereignty will impact staff, budgets and operational processes. Cloud and as-a-service offerings will be at the heart of digital sovereignty developments with assertions related to insurance and residency driving certain IaaS/PaaS workloads to on-premises cloud providers, while mandates for operations will drive interest in sovereign offerings (with local partners) among global cloud providers.

5. Rapid growth in aaS spending will bring greater scrutiny. While cost is a primary concern for most businesses, it hides the primary benefit of effectively using aaS: significant and lasting reductions in operational overhead and much faster access to innovation. Efforts to contain expenses should focus on evaluating services that deliver promised operational and innovation values.

6. Service providers will be better able to provide their expertise. With the shift to aaS offerings based on a more standardized control plane and greater use of AI and automation, providers of security, data and critical industry-specific knowledge and processes will be able to economically allocate the very high value cost and knowledge base. experts to more customers in an easy-to-use way.

7. Technology supply chains will remain a key concern. In 2025, IDC expects a number of high-profile digital product launches to face significant delays due to global or regional silicon and code supply chain issues. To avoid such delays, decision makers will push their cloud providers toward quantifiable results, invest in supply chain intelligence, and adopt multi-sourcing strategies.

“Having confidence in your technology supply chain will no longer be the concern of the CIO – technology must become the primary concern of the Digital Business C-Suite,” added Villars.

8. The transition to control plane-based systems will not be easy. One of the toughest tasks for IT teams over the next few years will be navigating the maturation of control plane design and the gradual consolidation of core control systems onto a few standard platforms. IDC expects that more than half of companies attempting to use tech-by-wire offerings will face a proliferation of siled control systems.

9. Establishing trust in automation will be critical to success. Building trust in automation will require greater attention to the dynamics of human/organizational behavior in initiatives where automation plays a major role. And, while substantial risks stemming from a lack of trust may seem unlikely, their impact in terms of brand image and the need to relaunch trust building will be significant.

10. Computer vision will enable vastly improved experiences in physical locations. Organizations that establish themselves as leaders in integrating machine augmented vision into digitally optimized work/play/health spaces will have a long-term advantage in capturing and retaining customers as well as improving bottom line results. business through intelligent use of data.

IDC’s global IT industry forecast is detailed in the report, IDC FutureScape: Global IT Industry Predictions 2023 (IDC#US49563122). Copies of this report are available to qualified members of the media. To request a copy of the report or to schedule a one-on-one interview with Rick Villars, please contact Sarah Murray at 781-378-2674 or [email protected]

An on-demand replay of IDC’s Worldwide IT Industry 2023 Predictions presentation will be available as part of more than 40 FutureScape webinars that will cover the CIO agenda, digital business, artificial intelligence, cloud, strategies and sustainable technologies and a range of industries. specific topics and Future of X. To register for one of these webinars, please visit

About IDC

International Data Corporation (IDC) is the world’s leading provider of business information, consulting services and events for the information technology, telecommunications and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on IT technology, benchmarking, and procurement, as well as industry opportunities and trends in more than 110 countries. IDC’s analysis and insight help IT professionals, business executives, and the investment community make fact-based technology decisions and achieve their key business goals. Founded in 1964, IDC is a wholly owned subsidiary of International Data Group (IDG), the global leader in technology media, data and marketing services. To learn more about IDC, please visit Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC-Blog for industry news and insights.

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